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Contact Us

If you need assistance with your account or any gambling services provided for Kings at kingsgam.com, you can contact our support team using the secure contact form below. Please provide a valid email address or messenger ID together with a clear description of your enquiry (for example, technical issues, payment questions, or safer gambling concerns) so that we can route your request to the appropriate team. For your protection, do not include card numbers, full banking details, or passwords in your message. Kings is operated for UK players on the Aspire Global platform by AG Communications Limited, which is licensed and regulated by the UK Gambling Commission under licence number 39483 (see the UKGC public register at https://gamblingcommission.gov.uk/public-register/business/detail/39483). For full details of how we handle your personal data and your rights, please refer to the information available on kingsgam.com, including the terms at https://kingsgam.com/info/terms/ and the privacy and cookies information linked there.

We aim to reply to all enquiries within one business day, although response times may vary during periods of high demand. For urgent issues or real-time assistance, you may be able to access live chat or telephone support via kingsgam.com, where our customer support operates 24/7 for registered UK players. By contacting us, you agree that we may use the information you provide to verify your identity, review your account activity, and respond in line with our internal complaints, dispute resolution, and anti-money laundering procedures. If you wish to raise a complaint, please clearly mark your message as a "Complaint" and we will handle it under our complaints process, which is further explained in the terms at https://kingsgam.com/info/terms/. Remember that online gambling is intended for customers aged 18 and over only; tools and information on safer gambling are available at https://kingsgam.com/info/responsible-gaming/, and you can also register with GamStop at https://www.gamstop.co.uk/ to self-exclude from UK-licensed online gambling services.